Everything You Need to Know Before You Enroll

1720 Financial Services Corporation is a licensed credit repair organization based in Ladera Ranch, California. We specialize in one specific outcome: getting declined mortgage applicants credit-ready so they can qualify for a home loan. We are not a generic credit repair company. Everything we do is oriented toward a single finish line, mortgage qualification.

Our founder, Chester Burnett, has 25 years in the mortgage industry and was a former NFL linebacker. He built 1720 Financial because he watched too many qualified people get turned away from homeownership over credit issues that were fixable. Every client who graduates from our program is returned directly to their referring loan officer, mortgage-ready and ready to close.

Yes. Before you trust any credit repair company with your personal and financial information, you should verify they are legally registered. Here is ours:

• Entity: 1720 Financial Services Corporation
• Principal Place of Business: 27762 Antonio Parkway L1-577, Ladera Ranch, CA 92694
• California Credit Services Organization: Registered with the California Department of Justice
• Phone: 800.821.1720
• Website: 1720financial.com

If a credit repair company cannot show you their registration, stop the conversation. Ours is in place and on file.

Three things separate us from the field.

First, we are mortgage-focused. Most credit repair companies fix credit and send the client back out on their own to find a lender. We fix credit and return the client directly to the loan officer who referred them, with a full summary of their progress. If you were referred to us by your loan officer, that LO is notified every 30 days on your progress and is alerted the moment you graduate. You never have to start over with a new lender.

Second, we pull your credit reports for you. We use Credit Hero to monitor your credit file every 30 days. You do not have to pull and submit reports yourself. We handle it.

Third, we are transparent about what is yours and what is ours. Graduation is approved by our founder personally, not a junior staff member. Every 30-day update goes out automatically. You are never in the dark about where your file stands.

Yes. We serve clients across the United States. Our program is fully online. You do not need to be in California or meet us in person. Everything from enrollment through graduation is handled digitally through your secure client portal.

Credit repair is the process of identifying inaccurate, incomplete, unverifiable, or outdated information on your credit report and formally disputing it with the credit bureaus. Under the Fair Credit Reporting Act (FCRA), credit bureaus are required to investigate every dispute. If the information cannot be verified or is found to be inaccurate, they must remove or correct it.

Negative items that can be disputed and potentially removed include late payments, collections, charge-offs, bankruptcies, judgments, repossessions, and any account reporting inaccurately. We review your full credit report, identify every item that can be legally challenged, and submit targeted bureau-specific dispute letters on your behalf.

This is not a quick fix. It is a process that runs in monthly cycles and requires patience. But for clients with fixable credit issues, the results are real and the outcome is homeownership.

It depends on the loan type. Here are the most common thresholds:

• FHA Loan: Minimum 580 FICO with 3.5% down. Some lenders require 620.
• Conventional Loan: Minimum 620 FICO. Best rates typically require 740 or higher.
• VA Loan: No official minimum, but most lenders require 580 to 620.
• Non-QM / Alternative Lending: Some programs go down to 500 FICO with higher down payment.

Your referring loan officer will tell you exactly what score you need for your specific situation. That number becomes your graduation target inside our program.

It depends on your credit profile. Here is a realistic framework:

• Minor issues (1 to 2 negative items, score within 20 to 30 points of target): 2 to 4 months
• Moderate issues (multiple collections, several lates, score 50 to 80 points below target): 4 to 7 months
• Complex profiles (bankruptcy, multiple charge-offs, heavily damaged file): 7 to 12 months

We will not tell you how long it will take before we see your credit report. Anyone who promises a specific timeline without reviewing your file first is either guessing or lying. What we will tell you is that we move as fast as the credit bureaus allow, and we work every cycle until your goal is met.

Here is the sequence from enrollment to graduation:

• Step 1, Welcome: You receive a welcome email and text from us immediately after your loan officer hands you off.
• Step 2, Prescreen: You answer three short commitment questions confirming you are ready to engage with the program.
• Step 3, Documents and Enrollment: You enroll in Credit Repair Cloud, sign your service agreement, and upload your identity documents through your secure portal.
• Step 4, Plan Selection: You choose your plan and activate billing through a secure self-serve link.
• Step 5, Active Work: We pull your credit reports through Credit Hero, review your file, and begin preparing bureau-specific dispute letters.
• Step 6, Monthly Cycles: Every 30 days we review your updated credit file, identify new items to dispute, generate letters, and send you a progress update showing items removed and score movement.
• Step 7, Graduation: When you have met your goal, our founder personally reviews your file and marks you graduated. You receive a congratulations message and are returned to your loan officer, mortgage-ready.

No. We pull your credit reports on your behalf every 30 days through Credit Hero. You do not have to log in anywhere, pull reports, or submit anything each cycle. The only reports we need from you are at initial enrollment for identity verification. After that, we handle it.

The credit bureaus require proof of identity with every dispute submission. You will need to provide the following through your secure client portal:

• Name and Identification, one item: current driver's license, state ID, passport, or military ID
• Address Verification, two items: current utility bill, paycheck stub, auto registration, W-2, or driver's license with current mailing address (counts as one of the two)
• Social Security Verification, one item: Social Security card, SSA letter, Medicare or Medicaid card, or paycheck stub showing full SSN

Documents must be clear and legible. Blurry or expired documents cause the bureaus to reject disputes. All documents are submitted through your encrypted client portal. We never collect sensitive documents by email, fax, or on paper.

We can dispute and potentially remove any item that is inaccurate, incomplete, unverifiable, outdated, or in violation of the FCRA or FDCPA. This includes:

• Late payments reported inaccurately
• Collection accounts that cannot be verified
• Charge-offs with inaccurate reporting
• Bankruptcies with errors in reporting
• Judgments and liens reported incorrectly
• Duplicate accounts from debt sales
• Inquiries from unauthorized credit pulls

We cannot remove accurate, current, and verifiable negative information. No one legally can. Any company that promises to remove all negative items regardless of accuracy is either lying or operating illegally. We will always be honest with you about what is achievable on your specific file.

Paying off a collection or charge-off does not automatically remove it from your credit report. The negative payment history can continue to report for up to 7 years regardless of whether you pay it. Bankruptcy information can report for 10 years.

That said, some creditors will agree to a pay-for-delete arrangement. Whether it makes sense to pay a collection depends on your specific situation, how old the debt is, and how it is affecting your mortgage qualification. We recommend consulting with your loan officer and a credit attorney before paying any old collections. Do not pay anything without guidance, paying the wrong account can restart the statute of limitations and make your situation worse.

In most cases, removed items do not come back. However, if a debt is sold to a new collection agency, that new collector may attempt to report the same debt under a new account. This is a known industry practice. When this happens, the item can often be disputed again as a duplicate reporting, since the bureau may have already determined the original was unverifiable. We monitor your file every 30 days and address any re-reporting as part of your active program.

Credit repair companies do not report to credit bureaus and cannot cause your score to drop. Your score drops when negative things happen to your credit, missed payments, new collections, hard inquiries from credit applications, high credit card balances on the reporting date, or opening new accounts that shorten your average age of credit.

To protect your score during the program: pay every current account on time, do not apply for any new credit without your loan officer's guidance, and do not pay old collections without consulting us first.

Anyone telling you they can fix your credit in 24 hours, 72 hours, or one week is lying. The credit bureaus have up to 30 to 45 days to investigate and respond to a dispute. There is no legal way to bypass that window. Companies making those claims are either running credit sweep scams, fabricating results, or both. Those operations give the entire industry a bad reputation and some of their clients end up worse than when they started.

We will not tell you what you want to hear. We will tell you what is true, work every cycle with precision, and get you to your goal as efficiently as the law allows.

That is exactly who we exist for. If you were declined for a mortgage due to credit issues, 1720 Financial was built for your situation. We work your credit toward the specific score your loan officer has identified as your qualification threshold. When you get there, you do not go search for a new lender. You go back to the same loan officer who referred you, with a full summary of your progress, and pick up where you left off.

This is the fundamental difference between 1720 Financial and a generic credit repair company. We have a mortgage destination built into the program from day one.

Yes. Every 30 days your referring loan officer receives an automatic progress update showing your current score, the number of cycles completed, and items removed. They are also notified immediately when you hit the 20-point progress milestone, and again the moment you graduate. Your loan officer never loses track of you. When you are mortgage-ready, they are ready for you.

Graduation is approved personally by our founder after reviewing your file against the goal that was set at enrollment. Once you are marked graduated, the following happens automatically:

• You receive a congratulations email and text
• Your referring loan officer receives a graduation summary with your final score, cycles completed, and items removed
• You are returned to your loan officer's mortgage pipeline as a warm, mortgage-ready borrower
• Your 1720 Financial file is closed as a completed program

From that point, your loan officer picks up the mortgage conversation where it left off. The transition is seamless by design.

Yes. You can enroll directly through 1720financial.com or through a referral link from any partner we work with. If you enroll directly and you eventually need a mortgage once your credit is repaired, we can connect you with a loan officer at Variant Lending Group, our mortgage lending partner, who specializes in exactly your profile. Either way, you leave this program mortgage-ready with a clear path forward.

Credit repair and credit building are two different things. Credit repair is for people with negative items on their credit report dragging their score down. Credit building is for people with little or no credit history who need to establish a credit profile from scratch.

If you have zero credit history and are trying to get to a point where you can qualify for a mortgage, we can point you toward the right credit building tools and products to get started. Reach out to us directly and we will assess your situation and point you in the right direction.

We offer three service plans. All three begin with a one-time Credit Report Analysis and Audit fee, and then a monthly service fee starting after your first month of completed work.

• BASECAMP, $39 setup and audit fee, then $49.99 per month. Disputes filed with one bureau per cycle on a rotating basis across all three bureaus. Email progress updates. Best for clients with a straightforward credit profile.
• ASCENT, $79 setup and audit fee, then $99.99 per month. Full three-bureau dispute coverage every cycle. Dedicated case manager. Email and SMS progress updates. LO or referral partner updates included. Best for most mortgage-track clients.
• SUMMIT, $99 setup and audit fee, then $179.99 per month. Everything in Ascent plus priority processing, a formal Mortgage Readiness Assessment at graduation, and direct case manager access between cycles. Best for clients who need the fastest possible path to mortgage qualification.

We do not charge any service fees upfront before work is performed. This is required by the Credit Repair Organizations Act. The setup and audit fee covers the initial analysis of your file. Monthly fees begin after your first month of completed work.

Yes. Credit Hero charges a separate $19.99 per month credit monitoring fee directly to you. This is a Credit Hero fee, not a 1720 Financial fee, and it does not appear on your 1720 Financial billing. Credit Hero is the platform we use to access and monitor your credit file on your behalf every 30 days. Without it we cannot pull your reports, so enrollment in Credit Hero is required to participate in the program.

Your 1720 Financial plan fee and your Credit Hero subscription are two separate charges billed separately. Credit Hero enrollment instructions are provided during your onboarding. If you already have an active Credit Hero subscription, you do not need to create a new one.

Your setup and audit fee is collected at enrollment through our secure payment gateway connected to Authorize.net. Monthly service fees begin after your first month of completed work and continue on your billing date each month until you graduate or cancel.

You will receive an email notification before each billing date. If a payment fails, you will receive an email with a link to update your payment method. We do not store card numbers, expiration dates, or CVV codes on paper or in any unencrypted form. All billing is handled through our PCI-compliant payment gateway.

We accept Visa and Mastercard credit and debit cards. We do not accept prepaid cards, cash app cards, Chime cards, or similar prepaid debit products, as our billing system cannot process these reliably for recurring charges.

Yes. You have the right to cancel at any time for any reason. Within the first 3 business days of signing your service agreement, you can cancel with no penalty and any payment made will be returned within 10 days. After the 3-day rescission period, you may cancel at any time by contacting your case manager or emailing [email protected]. Cancellation takes effect upon receipt of your written notice. Setup and audit fees are non-refundable after the 3-day period, and fees already charged for completed months of service are non-refundable.

Yes. If you have been enrolled for one full year, have complied with all program requirements, and we have not been able to remove any derogatory items from your credit file during that period, we will refund your monthly service fees in full. To be eligible, you must have maintained your enrollment, authorized our monthly Credit Hero report pulls, and submitted all bureau correspondence to us within 5 days of receipt.

This guarantee does not promise a specific credit score improvement. Results vary by client and are dependent on factors including creditor cooperation and bureau verification processes. Setup and audit fees are excluded from the refund.

No. Under the Credit Repair Organizations Act, credit repair companies are prohibited from collecting service fees before the work is performed. We follow this law. Monthly billing after completed work is the only compliant structure, and it is the right structure because your money is never at risk before you see results.

The Credit Repair Organizations Act (CROA) is the primary federal law governing credit repair companies. It was enacted to protect consumers from fraudulent and predatory credit repair practices. Here is what it requires of us and guarantees for you:

• We cannot charge upfront fees before services are performed
• We must provide you with a written contract before services begin
• We must disclose your consumer rights before you sign anything
• You have the right to cancel within 3 business days with no penalty
• We cannot make false or misleading statements about our services
• We cannot advise you to misrepresent yourself to the credit bureaus

1720 Financial operates in full compliance with CROA. If you encounter any credit repair company that charges upfront service fees, promises guaranteed results, or advises you to dispute accurate information, stop the conversation and report them to the FTC at ftc.gov.

The Fair Credit Reporting Act (FCRA) is the law that governs the accuracy and privacy of your credit report. It gives you the right to dispute any item on your credit report that you believe is inaccurate, incomplete, or unverifiable. When we submit a dispute, the credit bureau must investigate within 30 days. The creditor reporting the item must verify it. If they cannot, the bureau must remove or correct it.

The FCRA also requires that accurate, current, and verifiable negative information remain on your report for its legally permitted reporting period, 7 years for most negative items, 10 years for bankruptcy. We will never advise you to dispute accurate information.

The Fair Debt Collection Practices Act (FDCPA) governs how debt collection companies can operate. Collection agencies must follow specific rules when reporting accounts and contacting consumers. When a debt collector violates these rules, for example, by reporting an account they cannot verify or using prohibited collection tactics, that violation can be grounds for a dispute and potentially for removal of the account from your credit report. Our team reviews every collection account on your file for potential FDCPA violations as part of our dispute strategy.

No. No credit repair company can legally guarantee specific results. Anyone who guarantees removal of specific items before reviewing your credit file is violating CROA and is not being truthful with you. Think of it this way: would you hire a surgeon who guaranteed the outcome of your procedure before examining you? The honest answer is that results depend on the nature of each item, how it is reported, whether the creditor responds to disputes, and whether the information can be verified. What we guarantee is that we will work every cycle with precision and advocate for your file with everything the law gives us.

A credit sweep is an illegal practice where someone files a false police report or identity theft claim on your behalf, claiming accounts do not belong to you, and uses that fraudulent claim to get items removed from your credit report. This is a federal crime. Clients who participate in credit sweeps can face consequences including criminal charges, civil liability, and damage to their credit that is far worse than what they started with.

If anyone offers you a credit sweep, end the conversation immediately. We never engage in this practice and never will.

Identity theft cases require direct action with your creditors and the credit bureaus, and in many cases the involvement of law enforcement. We do not handle active identity theft cases as they involve legal complexities that go beyond credit repair. If you believe you are a victim of identity theft, contact each of your creditors directly, place a fraud alert or credit freeze with all three bureaus, and file a report at identitytheft.gov. Once the fraudulent accounts have been addressed and removed through the identity theft process, and if you still have legitimate negative items remaining, we can assist at that stage.

You are never in the dark during your program. Here is how we keep you informed:

• Welcome message immediately upon enrollment
• Confirmation when your documents are received and your file is active
• 30-day progress updates by email and SMS (Ascent and Summit plans) showing items removed, items still in dispute, score change, and next steps
• Immediate notification when a significant progress milestone is reached
• Congratulations message and final summary at graduation

Your referring loan officer receives the same 30-day cycle updates and is notified at graduation with your final score, cycles completed, and items removed.

Yes. Approximately two to three weeks after your first dispute submission, you will begin receiving letters directly from Equifax, Experian, and TransUnion. Here is what to know:

• You may receive acknowledgment letters, this is normal and expected
• You may receive letters that seem to discourage credit repair, ignore them. The credit bureaus are for-profit companies. They make money every time your credit is pulled and they prefer that process to continue.
• If a bureau asks you to respond or send them anything, do not do so without contacting your case manager first. The only exception is if they request additional address verification, which you can send directly.
• Forward every piece of bureau correspondence to your case manager through your client portal within 5 days of receipt. This is critical to maintaining your program and your money-back guarantee eligibility.

Summit plan clients have direct access to their case manager between cycles. Ascent and Basecamp clients can reach us by email at [email protected] or by phone at 800.821.1720 during business hours. We respond to all inquiries within one business day.

Forward it to your case manager immediately through your client portal. Do not respond to creditors or collection agencies on your own without guidance. Do not pay any collection account without speaking to your case manager first, paying a collection can restart the statute of limitations and affect your dispute strategy. Do not contact the credit bureaus directly regarding any disputed item without authorization from your team.

We believe in being direct about what we will not do, because the credit repair industry has too many operators who do these things and damage clients in the process.

• We will never promise guaranteed results or a specific score increase before reviewing your file
• We will never charge you a service fee before work is performed
• We will never advise you to dispute accurate, current, and verifiable information
• We will never advise you to create a new credit identity using a different Social Security number or EIN, this is a federal crime called file segregation
• We will never conduct or recommend a credit sweep
• We will never collect your card number, expiration date, or CVV on paper or by email
• We will never share your personal or financial information with third parties for marketing purposes
• We will never tell you something is removed until it actually is

If you were referred by a loan officer or referral partner, your enrollment begins the moment they hand you off. You will receive a welcome message and a link to complete your intake steps within minutes.

If you are enrolling directly, visit 1720financial.com and complete the intake form. Once submitted, you will receive your enrollment instructions and your case manager will be in touch within one business day.

Enrollment takes approximately 10 to 15 minutes. You will complete a short prescreen, sign your service agreement electronically, upload your identity documents through your secure portal, and select your plan. The faster you complete enrollment, the faster the work starts on your file.

Call us at 800.821.1720 or email [email protected]. We respond during business hours Monday through Friday. If you reach us outside of business hours, we will respond the next business day. We would rather answer your questions before you enroll than have misunderstandings after.